Privacy Policy

Privacy Policy

Effective Date: May 1, 2026

Mad Apes ("Mad Apes," "we," "us," or "our") respects your privacy and is committed to protecting personal information collected through madapes.com (the "Website").

This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices and rights available to users of the Website.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through the Website, including information submitted through forms, information collected automatically during use of the Website, and information received in connection with requests, inquiries, or interactions initiated through the Website.

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide Voluntarily

We may collect information you voluntarily provide when you:

  • submit an inquiry through a form on the Website
  • request information about our services
  • communicate with us through the Website
  • subscribe to updates, newsletters, or other communications, if offered
  • otherwise provide information to us directly

This information may include:

  • name
  • company name
  • email address
  • phone number
  • project details
  • any other information you choose to provide
b. Information Collected Automatically

When you access or use the Website, we may automatically collect certain technical and usage information, including:

  • IP address
  • browser type and version
  • device type
  • operating system
  • approximate geographic location derived from IP address
  • referring website or source
  • pages visited
  • date and time of visits
  • time spent on pages
  • clicks, interactions, and browsing behavior on the Website
c. Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, and similar technologies to:

  • operate and secure the Website
  • remember preferences
  • analyze traffic and usage
  • improve Website performance
  • measure the effectiveness of advertising or communications, if applicable

You can control cookies through your browser settings. If required by applicable law, we will request your consent before placing non-essential cookies on your device.

3. How We Use Information

We may use the information we collect to:

  • operate, maintain, and improve the Website
  • provide requested information, services, or support
  • respond to inquiries and communications
  • understand how users interact with the Website
  • personalize and improve user experience
  • monitor and analyze usage trends
  • detect, investigate, and prevent fraud, abuse, security incidents, or other harmful activity
  • comply with legal obligations
  • enforce our legal rights and policies
  • send communications related to our business, services, or updates, where permitted by law

4. Legal Bases for Processing

If you are located in a jurisdiction that requires a legal basis for processing personal information, including the European Economic Area, Switzerland, or the United Kingdom, we may process your information on one or more of the following legal bases:

  • your consent
  • performance of a contract or steps taken at your request prior to entering into a contract
  • our legitimate interests, including operating and improving the Website, communicating with users, and protecting our business
  • compliance with legal obligations

5. How We Share Information

We do not sell personal information in the traditional sense.

We may share information in the following circumstances:

  • with vendors, service providers, and contractors who help us operate the Website or our business, including hosting, analytics, communications, security, and technical support providers
  • with professional advisors such as legal, accounting, or insurance advisors
  • when required by law, regulation, legal process, or government request
  • when necessary to protect our rights, property, safety, or the rights, property, or safety of others
  • in connection with a merger, acquisition, financing, reorganization, sale of assets, or other business transaction

Any such sharing is limited to what is reasonably necessary for the relevant purpose.

6. Third-Party Services

The Website may contain links to third-party websites, services, plugins, embedded content, or tools. We are not responsible for the privacy practices, content, or security of third parties. Your use of third-party services is subject to their own terms and privacy policies.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • responding to inquiries
  • providing services or support
  • maintaining business and legal records
  • complying with legal obligations
  • resolving disputes
  • enforcing agreements

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet and no method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • request access to personal information we hold about you
  • request correction of inaccurate or incomplete information
  • request deletion of your personal information
  • object to or restrict certain processing
  • withdraw consent where processing is based on consent
  • request portability of your personal information
  • opt out of certain marketing communications
  • lodge a complaint with a supervisory authority, where applicable

To exercise any applicable rights, you may use the contact method made available through the Website.

10. Marketing Communications

If we send marketing or promotional communications, you may opt out at any time by following the unsubscribe instructions included in the communication or by using the contact method made available on the Website.

We may still send non-promotional communications where necessary, such as those related to services requested, security matters, or legal obligations.

11. International Transfers

Your information may be processed in countries other than the country in which you are located. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will take reasonable steps to ensure appropriate safeguards are in place for cross-border transfers of personal information.

12. Children's Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through the Website.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete that information.

13. California Privacy Notice

If you are a California resident, you may have certain rights under California law, including rights to know, access, correct, and delete personal information, and rights relating to certain disclosures or sharing practices, where applicable.

Mad Apes does not sell personal information in the traditional sense. If applicable law treats certain analytics or advertising activity as "sharing," California residents may have the right to opt out of that sharing.

California residents may exercise applicable rights using the contact method made available through the Website.

14. European Privacy Rights

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data protection law, including the right to access, rectify, erase, restrict, object, and request data portability, subject to legal limitations.

You may also have the right to lodge a complaint with your local data protection authority.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the Effective Date above.

Your continued use of the Website after changes become effective constitutes your acknowledgment of the revised Privacy Policy.

16. Contacting Mad Apes

If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, you may contact Mad Apes using the official contact method made available through madapes.com.